Monday, April 23, 2007

Help us build a better site

If you've come this far, you've probably been through the Discovery Cruise Line website a few times in the process of finding out more about our services, and we'd love to hear your thoughts about the experience. Were there any parts of the site you disliked, whether it be layout, wording, a picture, or whatever? Were there any parts you particularly enjoyed? Things you'd like to see added?

Feel free to post your feedback, and when the next major site overhaul occurs, your input may directly affect the design process!

2 comments:

ChemE75 said...

some better directions would be nice - such as where to go once at the port area, where to park, where the check-in office is located, etc. Maybe some photos would help.

Similarly for the Bahamas end of the trip - photos of where we dock and where we need to go to get shuttle buses, etc.

FInally, I did not see all of the terms and conditions on the web site. I injured my back and may need to cancel. It would be nice to simply read the policy without the need to call someone.

Rarararar said...

Tom - Thank you very much for the feedback, we'll definitely take it into consideration.

In addition, one thing I know most passengers tend to forget about is added travel insurance. For a small fee, travelers can have their trip protected against cancellation and interruption, as well as sudden illness or accident. In the long run, paying a little extra upfront can potentially save you a lot of money later on.